The attitude of the management towards employee empowering



Management should have a sincere trust to empower its workforce.  Management should have a systematic approach toward empowerment and reaching goals in this avenue. Therefore, the management should have the right attitude toward employee empowerment. That is to say, employees should be considered important assets in the business who ultimately bring the profit and make the business grow. In this context, management should plan empowerment activities or empowerment schemes and be willing to set apart finances and other support needed. Examples: Training activities, entertainment activities, Personal Development, Soft skill training.

Management should maintain an open-door attitude to listen to employees, get their opinions, views, and innovative suggestions, and develop two-way communications. The employees should feel free to present suggestions and opinions to the management and to receive feedback. The two-way communication could be formal or informal. (Jouany, V.2022)

Examples for formal communications: Factory improvement team, 5 Steam, Gemba walk, Suggestion and complaint, Kaizens 24X7 communication link. Townhalls, Skip meetings

Examples of informal communication: Open door communication, daily visits, Breaktime chats, Direct communication with superiors. Telephone conversation. home visits.

(Board Infinity,2021)

 

Factory improvement team

Irrespective of positions all levels of employees plus managers get to gather and openly discuss improvements. The concept here is “Come and openly speak out about how we could improve”. Hear the management opens the way for employees to speak openly, irrespective of positions and levels. By which an employee at the lowest level feels that he has ownership in decision making to improve the business. When an employee’s opinion is heard and an appropriate decision is made considering his opinion the degree of ownership of that employee towards the business organization is empowered.

And the employee feels that his voice is heard. This attitude of the management goes a long way in the minds of employees. Similarly, the management also should appreciate employees to make empowerment a successful journey.

Management should also bear in mind that employee empowerment is a continuous journey and therefore be very flexible for changes and modernization. In the journey of empowerment, management should stand and play a supportive role in getting the right tools at the right time.

Informal communication can take place in any mode at any time at all levels which means all employees have the freedom to speak to a superior at will. Any good suggestion or opinion which is put forward should have valuable consideration. Therefore, employees’ feeling of ownership enhances.


(Jouany, V.2022)

Developing feedback to communication through a remote employee should have its feedback and the employee should be informed of his voice has been heard.

Management should have the willingness to recognize employees’ talents and skills and select them for specialized empowerment schemes. For this, the management should be willing to sponsor training and oversees tours to acquire the required skills and specialization.

What factors influence the management’s attitude?

1.     More productivity

2.     Employee Satisfaction

3.     Improved Employee branding

4.     Flattening the hierarchy

5.     Career development

6.     Customer handling

(VANTAGECIRCLE,2021)

The factors that are related to management attitude can be sharpened by empowered communication. Empowered communication is a way of speaking that facilitates the flow of communication needed to exchange information and resolve differences peacefully. (  Fletcher, L.2019)

Empowered communication focuses our attention on compassion rather than fear, guilt, or shame. Emphasizes taking personal responsibility for our choices and improving the quality of our relationships as our goals. It is effective even when the other person or group is unaware of the process. 

To be an empowering communicator,

1.     Be ready for new ideas

2.     Seriously consider each person and thank them for ideas.

3.     Build a trusting relationship.

4.     Create a positive work environment

5.     Develop others. Understand what skill they need to be empowered.

6.     Let to take decisions

7.     Rewards or appreciation for the people who decide a risk.

(Falkman, J.2017)

References

 

1.     1.Folkman, J., 2022. The 6 Key Secrets To Increasing Empowerment In Your Team. [online] Forbes. Available at: <https://www.forbes.com/sites/joefolkman/2017/03/02/the-6-key-secrets-to-increasing-empowerment-in-your-team/?sh=75a3e5f877a6> [Accessed 20 April 2022].

 

2.      2. Fletcher, T., 2022. Improve Work Relationships Through Empowering Communication. [online] Terra L. Fletcher. Available at: <https://terralfletcher.com/improve-work-relationships-through-empowering-communication/> [Accessed 20 April 2022].

 3.VINTAGECIRCLE,(2021) Employee Empowerment: Are You Doing it Right? Available at: https://blog.vantagecircle.com/employee-empowerment

[Accessed: 21 April 2022]

3.     

Comments

  1. Rohitha SamarathungeApril 25, 2022 at 11:13 PM

    Empowerment is a concept that is widely used in management and many managers and professionals in various organizations claim to be practicing it. Nowadays empowerment has occupied a central point in many organizations of the 21st century. Employee empowerment is said to have benefited many organizations, if managed and nurtured properly, especially in enhancing employee commitment and reducing employee turnover. In this era of globalization, there is a need for employees’ empowerment to enable the organization to respond quickly to any changes in the macro-environment

    ReplyDelete
  2. P.Janaka Chaminda PereraApril 26, 2022 at 10:53 AM

    According to( Sahoo,2010) Employee empowerment projects are primarily based totally on commercial democracy and the precept of participative control displays a fine hyperlink among worker participation and process satisfaction, motivation and performance, character dedication, and organizational achievement. The significance of character dedicated to the lowest line of the business enterprise is relatively important for advanced performance, advanced production, better worker loyalty, extended satisfaction, excessive excellent of products and services, and patron satisfaction

    Reference:
    Sahoo, C. K., Behera, N,. and Tripathy, S. K. (2010) ‘Employee Empowerment and Individual Commitment: An Analysis from Integrative Review of Research’, Employment Relations Record. Pacific Employment Relations Association (PERA), 10(1), pp. 40–56. https://search.informit.org/doi/10.3316/informit.929171358881019

    ReplyDelete
  3. Kasun WarnapuraMay 1, 2022 at 5:34 AM

    Empowerment fosters employee’s creativity, quality of work-life, spirit of teamwork and organizational effectiveness. Considering the role people play in organizations, it is important to understand the impact of employee empowerment and empowering leadership on organizational outcomes. According to Randolph (1995) employee empowerment is the “transfer of power” from the employer to the employees. Employee empowerment focuses on developing trust, motivation, and participating in decision-making.

    (Hiew,2020)

    ReplyDelete
  4. maduwanthisilva.blogspot.comMay 2, 2022 at 3:40 AM

    Employee empowerment describes the management recognition. As you described in your article this recognition should be genuine for who employees who deserved most. Most of managers think that they understand term employee empowerment; but only few of them practice it. For development and survival in the current highly competitive market , employee engage and retain are very important. Only employees are empowered adequately they become highly engaged and retain with the company for a long time period.

    ReplyDelete

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